Probably very few people actually look forward to finding a new auto mechanic for repairs on their vehicles. However, car repairs are one of the necessities of life. If you have a car, it will need to be fixed at some point. Even finding a trusted company to perform an oil change and other essential maintenance tasks can feel like a lot of work. However, there are some key things to keep in mind while you are conducting your search. Here are 4 things to look for in a new mechanic shop.
Familiar with Your Vehicle
Whether you own a foreign vehicle, a luxury import, or have the old beater car you have been driving since high school, work with a repair shop that knows all about your vehicle. This is easy to find out by calling up companies and asking them questions about your vehicle and asking for suggestions. You can gauge their knowledge and expertise with your vehicle pretty well this way.
Understands the Car/Owner Relationship
You rely on your vehicle quite a bit. If your car breaks down in the morning, your life is complicated by the fact that you cannot get to work as easily. When you are out and your battery dies, you have to find a way to get out of that mess too. With this in mind, it is understandable that you have an emotional attachment to your car. A repair shop that understands the importance of a working car to you is a good one to work with since they will know how important it is that you get your car up and running as quickly as possible.
Eye on Customer Service
Make sure that when you are calling around to different mechanics and visiting different shops in the area that they treat you well and that all the staff you encounter is attentive and tries their best to be helpful. If you are mistreated right from the get-go or ignored completely, then that is probably not the company you want to give your business to.
Look for a company that has a convenient location. You do not want to be driving too far to get service. If there is more than one location available, then that is a bonus. There may be times when one location is busy or does not have the parts that you need, and it is extra convenient to be able to visit another location but with the same company for assistance. Finding a convenient location is also advantageous since you will not have to put as many miles on your car when you need service, and you can develop a close working relationship with the company.