When you need auto repair services, it is imperative that you find a reputable auto repair shop that you can trust. Doing so can seem excessively tricky. However, when armed with the right questions, finding the best technicians for the job can be a piece of cake. Here are the top 5 questions you should ask any repair shop you are considering for the fixes on your car.
Do You Have Experience with My Car?
One of your first questions to any repair shop should be whether they have experience with your specific make and model. Taking a luxury vehicle to a repair shop that primarily services regular vehicles might end in disaster.
Are You Members of Any National Associations?
Look for a company that is a member of national associations and is ASE certified. This will help ensure that you work with professionals who have undergone additional training to receive these essential extra credentials.
Do You Have References I Can Talk To?
When looking for a company, it is helpful to seek out positive reviews for the company. To aid in your search for a reputable shop, ask them if they have 3 to 5 references that you can contact who can vouch for their quality.
Do You Offer Free Estimates?
When you have a broken car, the repairs alone can get expensive depending on what you need done. Sometimes adding a charge to get an estimate for the repairs can feel like adding insult to injury. Ask the business whether they provide free estimates. If they don’t, then find out whether the charge for the estimate can be applied to any repairs that are done.
In addition to asking about the charge for the estimate, be sure that the estimate the company does give you is detailed and itemized. You should be getting multiple bids and so you need to know every detail of what each covers to ensure you are comparing similar quotes against each other.
Will I Get a Detailed List of the Repairs?
Finally, you want to make sure that you work with a company that will itemize all of the repairs done on your car. The repairs should be itemized in detail and in a way that you don’t have to have a lot of technical knowledge about cars to be able to read it.
Finding a quality car repair shop depends on asking the right questions to determine the technicians there are truly qualified. Make sure to ask these 5 questions before taking your car in for service.