Welcome to our
Norcross
Buford Hwy
Location
Mike Tool
2 weeks ago
Judy Filfilu
1 month ago
I Had An Exceptional Experience at Georgia Luxury Automotive Inc.!
I visited Georgia Luxury Automotive Inc. (GLA) today for the very first time, and I can honestly say that my experience was nothing short of exceptional.
I came in with a frustrating problem: the rear passenger-side door of my car was completely stuck and would not open. From the very beginning, however, I was met with kindness, professionalism, and genuine concern.
First, I want to commend Shelle, who handled my initial phone conversation. She was incredibly pleasant, courteous, and professional. Her warm and helpful attitude immediately gave me confidence that I had reached the right place. Thank you, Shelle, for making that first interaction such a positive one!
Then came Russell, who truly went above and beyond. After listening carefully to my concerns and thoroughly inspecting my vehicle, it took him less than five minutes to provide me with a detailed breakdown of what was needed to resolve the issue—including the parts, labor, and associated costs. He was knowledgeable, transparent, informative, and, most importantly, genuinely caring.
But what impressed me even more was something I wasn’t expecting at all. Russell went the extra mile—literally beyond what I came in for—by taking the time to remove wall paint that had gotten onto both the front and back of my vehicle. I was honestly amazed! That level of attention and willingness to help speaks volumes about the kind of person he is and the kind of service GLA provides.
Russell is truly a tremendous asset to Georgia Luxury Automotive Inc. His professionalism, kindness, expertise, and willingness to go above and beyond are qualities that deserve recognition.
I only wish I had discovered GLA much sooner! It is refreshing to encounter a business where excellent customer service is not just something they promise, but something they genuinely demonstrate.
Thank you so much, Shelle and Russell, for making my first experience with GLA such a wonderful one. You have earned my trust, appreciation, and confidence. I will gladly return and recommend Georgia Luxury Automotive Inc. to others.
GLA is truly a place where exceptional service meets genuine care—and that makes all the difference!
Danielle Rankin
2 months ago
Great experience! Friendly staff! My vehicle was repaired quickly. Great place overall! Very professional!
Jay Song
2 months ago
I recently had my Tesla repaired at Georgia Luxury Automotive in Norcross for dent repair, paint work, and cosmetic wheel repair.
The entire process took 11 days, which was longer than I expected. The main reason for the delay was that the alloy wheel repair company did not do the wheel repair properly the first time, so the wheels had to be sent back and the repair took several additional days.
I was honestly very disappointed with how this situation was handled. I understand that mistakes can happen, but I felt there could have been better communication and follow-up to resolve the issue more efficiently.
That said, I’m very happy with the body and paint work. The final result looks great, and I appreciate the effort the team put in to make sure everything was completed properly in the end.
Thank you to the Georgia Luxury Automotive team for seeing the job through and making sure the final result was done right. While the process was frustrating and took longer than expected, I’m pleased with the quality of the body work and the final outcome.
Brooklyn Uzoije
2 months ago
Words cannot express how grateful I am for the entire team at GLA-Norcross. This is my second time working with them (both to repair damage caused by and accident) and each time it has been superb and quick service. Not only is the workmanship great, but the communication and kindness has been amazing. Shelley is so kind and Russell went above and beyond to care for my vehicle and my family. I am 100% satisfied and grateful!
Aleks Bjelcevic
2 months ago
Had a great experience with Georgia Luxury Automotive in Norcross! They did an excellent job on my Mazda, and the quality of their work is impressive. Not only that, they finished the job a full week ahead of schedule. The team was professional, had great communication, and made the whole process smooth as can be.
Xiaoqin Kong
4 months ago
This is an absolutely amazing auto repair shop! The front desk is incredibly warm and welcoming, the communication is accurate and super smooth. They fixed my car problems perfectly, so thankful for the technicians. I'm extremely satisfied!
Hibiki Wright
5 months ago
Ms shelle was extremely helpful in working everything out with my insurance. She went above and beyond in contact and made sure I had everything I needed. The work they do is above and beyond. The car was returned to me clean, repaired as good as new. I am impressed with how good they were able to match the flaked paint and repair the bodylines on my mazda 3. Would highly recommend.
T Khoie
6 months ago
I was so impressed and pleased with the service I received at GLA - Norcross! I worked with Diana. She is very knowledgeable and answered all my questions regarding the repairs that my brand new car needed. I kept receiving daily updates on the progress of the work that was being done on my car.
They did an excellent job. Thank you.
Lydia Smith
1 year ago
Shellee was absolutely amazing! She kept me updated on my vehicle and its repairs every step of the way, which made the whole process feel smooth and stress-free. The team in the back did an outstanding job. My car looks brand new again, and they finished everything in just 10 days. The rental car process was also effortless, with the rental company dropping the car off at the shop and picking it up when my repairs were done. I’m truly impressed with the professionalism, speed, and quality of service. Highly recommend Georgia Luxury Automotive Body Shop for a hassle-free, top-notch experience!
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Hours of operation
- Monday - Friday 8am - 6pm
- Saturday 10am - 2pm
- Sunday Closed
Where to find
Norcross Buford Hwy Location
Is your vehicle safe to drive?
We’re happy to help get your repair started. Since your vehicle isn’t safe to drive, we’ll need to complete your scheduling over the phone. Please call our Customer Support Team to continue.
Ready to Get Started?
Booking your appointment online is quick, easy, and hassle-free.
If this location is full
Our Norcross - Lively Ave shop is only a few blocks away
We’re happy to help get your repair started
Since your vehicle isn’t safe to drive, we’ll need to complete your scheduling over the phone. Please call our Customer Support Team to continue.
Almost done!
Authorize & Drop Off
Complete your repair authorization form so we can get started on your vehicle right away.
Don’t have time right now? No worries, you can also fill it out when you drop off your car.
Don’t have time right now? No worries, you can also fill it out when you drop off your car.
Payment methods
Frequently Asked Questions
Find quick answers to common questions about our services, process, and appointments.
I just got into an accident. What should I do?
We’re truly sorry to hear that — but you’re not alone. First, make sure everyone is safe and you’ve contacted local authorities. After that, Georgia Luxury Automotive is here to help you through the entire repair journey.
If your vehicle isn’t safe to drive — due to leaks, broken lights, or anything that makes you feel unsafe — avoid driving it. We can help arrange towing or schedule an estimate.
If your vehicle isn’t safe to drive — due to leaks, broken lights, or anything that makes you feel unsafe — avoid driving it. We can help arrange towing or schedule an estimate.
Does my insurance adjuster need to inspect the car first?
No, they don’t. You can bring your car straight to GLA, and the adjuster can complete their review at our shop. We work closely with most major insurance providers and manage the coordination for you.
Do I need multiple estimates for my insurance company?
No. GLA is pre-approved by many insurance companies. One estimate is usually enough. When you file your claim, just ask if GLA is in-network — then book your appointment with us.
What can I expect when I bring my vehicle to GLA?
You’ll be welcomed by our friendly team and introduced to your Service Advisor, who will walk you through the repair process. Already booked? Great! If not, you can schedule online or call us at (888) 239-8659.
How long will the repairs take?
Each repair is different, depending on the damage. After inspecting your vehicle, we’ll give you a repair timeline and keep you updated through the process.
How do I get a rental car?
If your insurance includes rental coverage, call your provider to reserve a vehicle.
GLA partners with Enterprise and Hertz — they’ll pick you up when you drop off your car.
If you don’t have rental coverage, you can still book a vehicle here:
Why choose GLA over other repair shops?
We prioritize honesty, communication, and quality. Our repairs are backed by a lifetime warranty. We’re committed to your complete satisfaction — and we let our customers speak for us through real reviews.
What if something goes wrong with my repair?
All GLA repairs come with a written limited lifetime warranty. If anything feels off, bring your car back — we’ll take care of it. Call (888) 239-8659 to schedule a visit.
What if I have an issue months or years from now?
Our warranty lasts as long as you own your vehicle. Whether it’s next month or five years from now, GLA will correct the issue at no cost to you.
