Limited Lifetime Warranty

Our Commitment

Georgia Luxury Automotive stands behind the quality of our collision repairs.

For qualifying repairs performed by Georgia Luxury Automotive, we provide a Limited Lifetime Warranty for as long as the original customer owns the vehicle, subject to the terms and conditions below.

Our goal is simple: if a covered repair we performed develops a workmanship-related problem, we want the opportunity to inspect it and make it right.

1. Warranty Period

This Limited Lifetime Warranty begins on the date the repaired vehicle is delivered to the customer and remains in effect for as long as the original customer named on the repair order owns the vehicle.

The warranty is personal to the original customer and is not transferable to a subsequent owner.

Proof of the original repair may be required.

2. Body and Metal Repair

GLA warrants qualifying body and metal repair work against defects in workmanship for as long as the original customer owns the vehicle.

Covered workmanship concerns may include cracking, flaking, pitting, or deterioration directly related to the repair performed by GLA.

Rust or corrosion repairs are not covered under the Lifetime Warranty unless expressly stated in writing on the repair order.

3. Paint and Refinish Work

GLA warrants qualifying paint and refinishing work performed by us against workmanship-related defects for as long as the original customer owns the vehicle.

Covered conditions may include peeling, cracking, abnormal loss of gloss, hazing, or similar paint failure when determined to have resulted from the repair or refinishing process performed by GLA.

Normal aging, environmental exposure, stone chips, scratches, road debris, chemical contamination, neglect, or damage occurring after the original repair are not considered workmanship defects.

4. Mechanical Repairs

Mechanical repairs are covered under this warranty only when they were performed by GLA as part of the original collision repair and relate directly to the original loss or damage.

Mechanical failures unrelated to the original repair are not covered.

5. Replacement Parts

Replacement parts are subject to the warranty provided by the applicable part manufacturer, supplier, or distributor.

GLA’s warranty on replacement parts does not extend beyond the warranty provided by the manufacturer or supplier of that part.

If a covered replacement part fails, GLA will assist the customer in pursuing the applicable manufacturer or supplier warranty when appropriate.

Labor associated with a failed part will be evaluated based on the circumstances of the original repair and the applicable part warranty.

6. What the Warranty Does Not Cover

This warranty does not apply to damage or failure caused by:

  • A subsequent accident, collision, impact, vandalism, theft, or other new damage
  • Normal wear and tear or deterioration associated with the age or mileage of the vehicle
  • Rust, corrosion, or pre-existing deterioration unless specifically included in writing
  • Stone chips, scratches, dents, door dings, road debris, or other external damage occurring after delivery
  • Weather, flooding, hail, tree sap, bird droppings, chemicals, industrial fallout, environmental contamination, or similar outside causes
  • Improper maintenance, neglect, abuse, unreasonable use, racing, off-road use, or misuse of the vehicle
  • Repairs, modifications, adjustments, refinishing, or other work performed by another repair facility or third party that affects the area previously repaired by GLA
  • Pre-existing conditions or damage unrelated to GLA’s original repair
  • Manufacturer defects, recalls, design defects, or failures unrelated to GLA workmanship
  • Items specifically excluded or limited by a manufacturer’s or supplier’s warranty

7. Warranty Inspection Required

GLA must be given a reasonable opportunity to inspect any condition claimed under this warranty before repairs are performed by another facility.

The existence of a concern does not automatically establish that it is covered under the Lifetime Warranty.

GLA will inspect the vehicle and determine whether the condition is related to workmanship performed during the original repair.

Customers should contact GLA as soon as reasonably possible after discovering a potential warranty concern.

8. How Covered Warranty Repairs Are Handled

If GLA determines that a condition is covered under this Limited Lifetime Warranty, GLA will, at its discretion, repair, refinish, adjust, or replace the affected covered repair as reasonably necessary to correct the workmanship-related condition.

Covered warranty work will be performed at no charge to the customer for the covered repair itself.

Any unrelated repairs, maintenance, pre-existing conditions, or additional work requested by the customer will be quoted separately.

9. Repairs Performed by Another Facility

GLA is not responsible for the cost of repairs performed by another repair facility without prior written authorization from Georgia Luxury Automotive.

If a customer believes a GLA repair requires warranty attention, the customer should contact GLA first so we can inspect the vehicle and determine the appropriate course of action.

10. Original Repair Documentation

Customers may be asked to provide the original repair order, invoice, warranty documentation, or other reasonable proof that the repair was performed by Georgia Luxury Automotive.

GLA may also verify the repair through its own business records.

11. Insurance Repairs

The fact that an insurance company paid for all or part of the original repair does not change the terms of this warranty.

GLA’s Limited Lifetime Warranty applies to qualifying workmanship performed by Georgia Luxury Automotive, subject to the terms and exclusions stated here.

Coverage provided by insurance companies, vehicle manufacturers, parts manufacturers, or other third parties is separate from GLA’s warranty.

12. Our Promise to Our Customers

We believe a warranty is only meaningful when the repair facility is willing to stand behind it.

If you believe there may be an issue with repair work previously performed by Georgia Luxury Automotive, please contact us. We will inspect the concern, explain our findings, and, when the condition is covered by this warranty, correct it in accordance with these terms.

Georgia Luxury Automotive — Lifetime confidence in the repairs we perform.